Website PMC Group
PMC Biogenix is a global, innovation-driven developer, manufacturer and marketer of specialty chemicals produced from renewable resources.
The combination of over fifty years of experience developing and manufacturing oleochemical derivatives, dedication to innovation in new products and chemistries, and strong technical application support create the foundation of a powerful portfolio of chemical products that find applications in virtually every chemical end market.
Our products are marketed under leading brand names such as Armoslip®, Kemamide®, Kemester®, Kemstrene®, Lubrazinc®, Hystrene®, Industrene®, ADVAWAX®, ADVAPAK®, and ADVALUBE®.
Our Center for Renewable Chemistry (CRC), located on our 50-acre integrated oleochemicals and derivatives manufacturing site in Memphis, Tennessee, includes a technical center and pilot scale manufacturing facility and serves as the cornerstone for our product, process and application development efforts. Our 16,000-square-foot technical center houses functional laboratories for product development, process development, application testing, instrumental analysis and wet analysis as well as an 8,000-square-foot pilot scale manufacturing facility equipped with a broad range of process equipment to develop new processes and produce scale-up quantities for our customers.
Customer Service Representative
PMC Biogenix is looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts department might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
The best CSR for the role will provide support in Oracle order entry, invoicing, collections, customer service account management, product returns, auditing and other activities supporting the customer service department.
Responsibilities/Order Management Process
Job Type: Full-time